Emergency Lock & Key team respects your privacy and is committed to protecting it through this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Service address/location

• Any details you provide when requesting locksmith services

We may also collect non-personal information such as browser type, IP address, and website usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide locksmith services

• Respond to inquiries and service requests

• Send appointment confirmations and updates

• Communicate via SMS (if you opt in)

• Improve our website and customer experience

3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS messages from Emergency Lock & Key related to your service request.

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP

• SMS consent is not shared with third parties.

SMS consent is not shared with third parties or affiliates.

4. Sharing of Personal Information

We do not sell or rent your personal information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Privacy Rights

You may request to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your data

To make a request, contact us at: info@emergencylockandkey.org

7. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Emergency Lock & Key
Email: Info@emergencylockandkey.org
Phone: 619.853.7779